-It is your responsibility to provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
-As directed by the Shore Excursions Manager, the Explorers Staff promotes, sells and dispatches shore excursions offered at various ports of call.
-You are also required to resolve guest complaints, in accordance with Viking’s STAR Service Standards.
-A required minimum of one year plus experience in a luxury hotel operation in a Supervisor or Management role. Shipboard experience is preferred.
-Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
-Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate th
- Company Name: Agensi Pekerjaan Jobskreate.com
- Registration No.:
- Address: PENTHOUSE (LEVEL 27), CENTREPOINT SOUTH, MID VALLEY CITY, LINGKARAN SYED PUTRA ,
- Postcode: 5920, KUALA LUMPUR
- State: Wilayah Persekutuan
- Tel: 0166194336
- Email: [email protected]
- Web Site: https://jobskreate.com/
- Contact Person: Carlyn
- Position Level: Senior Executive
- Specialization: Customer Service
- Industry Type: Hospitality
- Vacancies: 1
- Closing Date: 2022-06-09
How to apply
Email [email protected] directly or call 0166194336 to apply for this job. Announce to them where you saw this posting.