Customer Service Officer

Wilayah PersekutuanFull-TimeRM 3,001 - RM 4,000

Job Details

Role: Customer Service Officer Work Place: Jalan Ampang, KL (Nearby LRT Station) Employment Type: Permanent Package: Basic Salary: Fresh Degree Graduate: RM2,700 With Inbound Contact Centre experiences: Up to RM3,800 KPI Incentive (Paid on a quarterly basis - Up to RM2,200) Shift Allowances (Upto RM450 based on the shifts) Working Days: 5 days work, 2 days off (Day off is not necessary to be on a weekend or a public holiday) Working Hours: 9 hours per day with an hour break - Rotating shifts (NOT ALLOWED TO CHOOSE THE SHIFTS) Morning shift: The earliest shift starts at 6am Afternoon shift: The latest shift ends by 2 or 3 am Night shift: The latest shift ends by 7am Job Description: Handle customers’ inquiries and requests pertaining to resolve issues over the phone. Note: No sales are required. Requirements: Completed SPM/ STPM/ Certificate/ Matriculation/ Pre-U with minimum 5-6 years of working experience from the inbound contact center environment, OR; Completed a Diploma with minimum 2-3 years of working experience from the inbound contact center environment, OR; Completed a Degree/ Masters in any field of studies – With or without experience is accepted. Excellent communication skills in English and Bahasa Malaysia. Able to work in rotating shifts, weekends and/ or public holidays. MUST be able to start work with less than 2 weeks’ notice. Possess own transport.

Company Details

  • Company Name: Intelek Talent Solutions Sdn Bhd
  • Registration No.: 499494-M
  • Address: Suite 4.01, 4th Floor, Wisma MCA, 163,
  • Postcode: 50450, Jalan Ampang
  • State: Wilayah Persekutuan
  • Tel: 0358869292
  • Fax: 0323876263
  • Email: [email protected]
  • Web Site:
  • Contact Person: Intelek Support


  • Position Level: Non Executive
  • Specialization: Customer Service
  • Industry Type: Contact Centre
  • Vacancies: 10
  • Closing Date: 2022-10-08

How to apply

Email [email protected] directly or call 0358869292 to apply for this job. Announce to them where you saw this posting.

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