•	Manage customer daily orders and delivery arrangements.
•	Manage customer enquiries and feedback via Whatsapp, email, social media, and other communication platforms.
•	Assist customers with manual orders, and manage special requests.
•	Communicate with partner suppliers to respond to customer enquiries.
•	Track deliveries and update customers on order status.
•	Update website with stock availability.
•	Assist with the operations team’s general tasks.
•	Provide feedback to the operations, sales, and marketing teams to improve customer experience and communications.
•	Work with the operations, sales, and marketing teams to improve customer experience and communications.
•	Diploma or Bachelors Degree in any discipline. Fresh grads are welcome to apply.
•	Proficient in Microsoft Office and third party logistic provider apps (Lalamove, Grab etc).
•	Good understanding of major social media platforms.
- Company Name: Farmer Foodie Direct Sdn Bhd
- Registration No.: 1372546-H
- Address: 31-1 Jalan Damai Niaga, Alam Damai, Cheras
- Postcode: 56000, Kuala Lumpur
- State: Wilayah Persekutuan
- Tel: 0391011211
- Email: [email protected]
- Web Site:
- Contact Person: Meng Li
- Position Level: Non Executive
- Specialization: Sales Support
- Industry Type: Agriculture
- Vacancies: 1
- Closing Date: 2023-06-30
How to apply
Email [email protected] directly or call 0391011211 to apply for this job. Announce to them where you saw this posting.